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Rocket

Noi Bai International Airport (HAN)

Airport pickup, made clear

A practical arrival plan for Rocket guests at Hanoi's Noi Bai Airport. Confirm your terminal, follow current airport signs, and look for the Rocket team.

Save this page before your flight. Airport access routes can change.

Domestic & international context
Terminal-first instructions
Rocket team meet & greet
Vehicle handover support

Before you leave the aircraft

Start with the right terminal

Noi Bai separates domestic and international passenger operations. The airport's official information and arrivals board are the best source for a current terminal assignment.

Open official Noi Bai passenger information

Terminal 1 · domestic

Domestic passenger flights.

Terminal 2 · international

International passenger flights.

Four steps from arrivals to handover

The airport can update access routes and pickup areas. Use the current signs and your booking details at every step.

  1. 1

    Confirm your terminal

    Noi Bai uses Terminal 1 for domestic flights and Terminal 2 for international flights. Check your airline or flight information before leaving the arrivals area.

  2. 2

    Exit into the public arrivals area

    Collect your bags and complete the required arrival formalities. Then follow the airport's current signs to the public arrivals or agreed meeting area. Do not rely on an old gate number.

  3. 3

    Look for the Rocket team

    Find the Rocket representative carrying the Rocket logo at the agreed public meeting point. If someone approaches without Rocket identification, pause and contact us before leaving the terminal.

  4. 4

    Walk with the team to handover

    The Rocket team will direct you through the current airport access route to the vehicle handover area. Parking and traffic arrangements may change, so follow staff and airport instructions.

Rocket pickup process

The Rocket team will identify themselves with the Rocket logo and guide you to the current handover area. Exact meeting point details must be confirmed for your booking.

Step-by-step pickup guide for Noi Bai International Airport
Download printable guide

Before you leave the arrivals area, check:

  • Keep your booking name and flight information ready
  • Confirm whether your flight arrives at T1 or T2
  • Keep your phone reachable after you enter the public arrivals area
  • Look for Rocket identification before following anyone
  • Follow airport signs and staff directions if access routes change

Need help finding the team?

Use Rocket's existing contact channel and include your booking name, flight code and a photo of your current public meeting area.

Contact Rocket support

Ready to arrange your airport pickup?

Choose your vehicle and tell us your arrival airport during booking.

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